100% Garantía de satisfacción

At Grizzly Adam, we stand behind the quality of every product we make. That’s why we offer a 100% Garantía de satisfacción.

If you’re not completely happy with your purchase, simply return the unused portion along with your proof of purchase, and we’ll issue a full refund—no questions asked.

Please read the full terms below for more information.

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Money-Back Guarantee Terms

• Valid for purchases made within Europe only.

• Claims must be made within 30 days of the original purchase date.

• Proof of purchase or order reference number is required.

• Refund applies to the product price only. Shipping and return costs are not covered.

• Maximum refund will not exceed the recommended retail price at the time of purchase.

• Please fill in the form below to request a return or refund and we will get back to you within 24 hours.

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Clothes (including Jackets and Coats) Return Policy

• You can return items within 28 days of receiving your order.

• You must tell us within 14 days if you want to return an item, and then you have another 14 days to send it back.

• Items must be unused, unworn, and in their original packaging.

• We cannot accept returns that show signs of wear or damage.

• We provide a free return postage label for exchanges only.

• Si desea un refund, return postage is not covered by us, and the cost must be paid by the buyer.

Shoe Return Policy

We accept returns on shoes within 28 days of delivery.

• You have 14 days to notify us of your intent to return, and an additional 14 days to send the item back.

• Shoes must be unused and in their original packaging.

• Returns showing signs of wear or damage will not be accepted.

Please ensure all return criteria are met to qualify for a full refund or exchange.

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