100% Satisfaction Guarantee
At Grizzly Adam, we stand behind the quality of every product we make. That’s why we offer a 100% Satisfaction Guarantee.
If you’re not completely happy with your purchase, simply return the unused portion along with your proof of purchase, and we’ll issue a full refund—no questions asked.
Please read the full terms below for more information.
Money-Back Guarantee Terms
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Valid for purchases made within Europe only.
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Claims must be made within 30 days of the original purchase date.
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Proof of purchase or order reference number is required.
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Refund applies to the product price only. Shipping and return costs are not covered.
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Maximum refund will not exceed the recommended retail price at the time of purchase.
- Please fill in the form below to request a return or refund and we will get back to you within 24 hours.
Clothes (including Jackets and Coats) Return Policy
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You can return items within 28 days of receiving your order.
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You must tell us within 14 days if you want to return an item, and then you have another 14 days to send it back.
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Items must be unused, unworn, and in their original packaging.
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We cannot accept returns that show signs of wear or damage.
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We provide a free return postage label for exchanges only.
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If you want a refund, return postage is not covered by us, and the cost must be paid by the buyer.
Shoe Return Policy
We accept returns on shoes within 28 days of delivery.
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You have 14 days to notify us of your intent to return, and an additional 14 days to send the item back.
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Shoes must be unused and in their original packaging.
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Returns showing signs of wear or damage will not be accepted.
Please ensure all return criteria are met to qualify for a full refund or exchange.
We value your feedback – it helps us improve. If you have any thoughts or suggestions, we’d love to hear from you.
Accessories